Reservations may be canceled based on the number of days before your scheduled arrival date. Please review the cancellation windows below before booking or canceling your stay.

60+ days before arrival
Reservations canceled 60 or more days before arrival are eligible for free cancellation.

31–59 days before arrival
Reservations canceled 31 to 59 days before arrival are eligible for a 50% refund of the reservation total.

0–30 days before arrival
Reservations canceled 30 days or fewer before arrival are not eligible for a refund.

If you are unsure which cancellation window applies to your reservation, please contact the City Staze team before canceling.